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Common Solutions

Before asking for help, please read the Common Solutions below first.


This program is unavailable in your country.

We only support the North American client. Download L1ON and extract it to the AionAsia folder then click replace, click here

Failed to Initialize the game.

Your Client contains modified or broken files, Use the NCsoft Launcher to Repair your Client to a working state.


No game server is available to the authorization server.

You are missing files necessary to connect, please Download and Reinstall Aion again.

Start the Aion Launcher as Administrator.


Found a Bug or Exploit Ingame?

Please Report it here